Privacy Policy
I
understand that privacy is an important issue for everyone and am
committed to protecting customers' personal information. The data I collect
about my customers is limited to what I need for internal business purposes
only. The email address you provide will not be sold or donated to any third
party. If I wish to use
your information for any other purpose, such as to send you newsletters via
email, I will first obtain your consent. At all times you can access and
browse my Web site without disclosing any personal data.
Mooka's Privacy Policy is designed to comply with Canada's federal
Personal Information Protection and Electronic Documents Act. I adhere to the
following principles:
-
The
purpose for which personal information is collected will be identified at
or before the time the information is collected.
-
Knowledge
and consent will be obtained for the collection, use, and disclosure of
personal information, except where deemed inappropriate.
-
The
collection of personal information is limited to that which is related to
the purposes identified by Mooka.
-
Personal
information will not be used or disclosed for purposes other than those
for which it was collected, except with the consent of the customer or as
required by law.
-
Reasonable
efforts will be made to ensure that personal information is as accurate,
complete, and up-to-date as is necessary.
-
Personal
information will be protected by security safeguards appropriate to the
sensitivity of the data.
-
Upon
request a customer will be informed of the existence, use, and disclosure
of his or her information and will be given access to that information. A
customer is entitled to comment on the accuracy and completeness of his or
her personal information, and have that information amended where
appropriate.
-
A
customer can address a challenge concerning our policies to Mooka's owner.
Carolyn Wyse, Owner
Mooka
(514) 509-7708
concerns@mooka.com
Information
Release
Mooka does not arbitrarily sell or trade identifiable client
information to third parties. Release of your information occurs only where I have your consent; or to
my suppliers or agents who directly assist me in
serving you (such as for payment processing); or where I am required to do
so by law.
Protecting
Information
I protect your information using SSL (Secure Sockets Layer) encryption. SSL
is an accepted standard for transferring information securely across the
Internet. It encrypts data passed between the server and the browser, so that
unauthorized parties cannot interpret sensitive, confidential or personal
information, such as a phone number or address.
Personal information will only be retained for the time it is required for the
purposes we stated.
Use
of Cookies
Mooka does not use cookies to store personal information nor do I link non-personal information stored in cookies with personal data about
specific individuals, with the exception of the link made between items in the
shopping cart and the purchaser. In this case session cookies are used to
track items added to the shopping cart when you make a purchase.
Email
Address and Contact Information
When you send me email or when you ask me to respond to you by email, I learn
your email address and any information you have included in the email. I use
your email address to acknowledge your comments and/or/ to reply to your
questions, and I may store your communication and my reply in case we need
to correspond further.
Access
to Credit Card Information
I use a third party service for payment options related to the Mooka online store.
I currently use Beanstream's shopping cart and payment processing services to facilitate online purchases. They restrict access to
credit card information and credit card numbers and do not provide them to
their merchants. In the event of a customer complaint or chargeback,
transaction information will be provided to the merchant, bank, or card
issuer.
If
you have any questions regarding this privacy policy or our implementation,
please contact me to discuss your needs or concerns.
